FAQs

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For more details on our returns policy please click here.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You will also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. We will email you to advise you the refund has been deposited. For more details on our Refund Policy click here.

We have a Flat shipping rate of $15 per order, or spend $150 and get FREE SHIPPING! For more details about our Shipping Policy click here.

Yes, for orders over $150

No, we do not ship orders to PO Boxes.

Orders must be sent to a residential or business address.

All items will be dispatched within two business days from date of purchase. (Monday to Friday only).

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. We will ask you to send a photo of the damaged items to us so we can evaluate the issue and make it right.

Please contact us, so we can rectify the problem.

Please contact us, if your order hasn't been processed we will certainly try to accommodate you.

Once your order has been dispatched you will receive an email confirming dispatch and a tracking number.

No, but we ship Australia wide.